(1) Win-Win Conflict Resolution
Learn a paradigm shifting approach to resolve conflicts in a way that all participants win
This course is not open for enrollment.
This interactive and highly engaging on-line program teaches how to analyse the details of a conflict in a fair and non-provocative way, and find win-win solutions for all parties involved, using a simple, logical and practical TOC (Theory of Constraints) thinking tool. The program includes a range of case studies and practical exercises. A comprehensive workbook will be provided to all participants.
B App Sc (Hons), MBA, Director, TOCfE Australia and owner and director TOC3 Pty Ltd an independent and successful TOC consulting firm based in Sydney, Australia.
Andrew is a certified International TOC practitioner (TOCICO), Jonah and certified TOC for Education trainer.
With over 16 years of successful TOC implementations Andrew was struck by the sheer impact the improvements had on individual peoples lives. Having taught and used the TOC logical thinking tools extensively in business settings, he became aware during a TOC conference of a parallel organisation doing the same for education aimed at children. In 2013 Andrew approached Kathy Suerken, International President of TOCfE – and soon after established TOCfE Australia – country # 24 in the ever expanding world of TOCfE.
Andrew brings a wealth of experience in helping others find win-win solutions for their conflicts and is expert in the TOC Socratic teaching process used in teaching all the TOC logical Thinking Tools especially the Conflict Cloud.
StartSTART HERE! Discussion: Our current understanding of conflicts
StartLecture 1: The nature of conflicts (6:33)
StartExercise 1: Identifying conflicting wants
StartLecture 2: Common ways of dealing with conflicts (15:56)
StartExercise 2: Sharing the impact of the traditional approaches to deal with conflicts