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Win-Win Conflict Resolution
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Module 1. Why change the way we try to resolve conflicts and make decisions?
START HERE! Discussion: Our current understanding of conflicts
Lecture 1: The nature of conflicts (6:33)
Exercise 1: Identifying conflicting wants
Lecture 2: Common ways of dealing with conflicts (15:56)
Exercise 2: Sharing the impact of the traditional approaches to deal with conflicts
Module 2. What to change – what is the problem?
Discussion 1: Tell us what you see
Discussion 2: Tell us what you see
Lecture 1: Understanding different perspectives and points of view (10:19)
Lecture 2: The insidious consequences of blame (4:11)
Discussion 3: Blame, should we do better?
Module 3. What to change to – what is the solution?
Lecture 1: Introduction to the conflict Cloud process (14:22)
Exercise 1: What is my Cloud?
Lecture 2: Differentiating between wants and needs (3:57)
Exercise 2: Needs and Wants
Exercise 3: Practicing Wants and Needs
Module 4. How to cause the change
Lecture: Constructing a conflict Cloud (12:47)
Exercise 1: Creating a Cloud from a scenario
Exercise 2: Oliver Twist example
Module 5. Getting ready to find solutions
Lecture 1: How to read a conflict Cloud (7:36)
Exercise 1: Practice reading the Cloud
Exercise 2: Practice reading the Cloud
Exercise 3: Practice reading the Cloud
Lecture 2: Constructing your own Cloud (6:04)
Exercise 4: Construct your own Cloud
Module 6: Finding intuitive and systematic solutions to conflicts
Lecture 1: Finding intuitive solutions (6:46)
Exercise 1: Finding an intuitive solution
Exercise 2: Create your own cloud and find an intuitive solution
Lecture 2: Finding win-win solutions systematically (17:33)
Exercise 3: Finding assumptions
Exercise 4: Finding assumptions and possible solutions for the societal problem
Exercise 5: Finding assumptions using your own Conflict Cloud
Exercise 6:: Finding assumptions for a generic Cloud
Module 7: A new beginning...
Lecture 1: "Let's the force be with you" (7:30)
Lecture 2: "Let the force be with you again" (14:28)
Discussion 1: Reflecting on the common approaches applied to your own Cloud
Discussion 2: Evaluating the Goal and Needs identified in the Cloud
Lecture 1: "Let's the force be with you"
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