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Win-Win Conflict Resolution

Learn a paradigm shifting approach to resolve conflicts in a way that all participants win

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This interactive and highly engaging on-line program teaches how to analyse the details of a conflict in a fair and non-provocative way, and find win-win solutions for all parties involved, using a simple, logical and practical TOC (Theory of Constraints) thinking tool. The program includes a range of case studies and practical exercises. A comprehensive workbook will be provided to all participants.


Your Instructor


Andrew Kay
Andrew Kay

B App Sc (Hons), MBA, Director, TOCfE Australia and owner and director TOC3 Pty Ltd an independent and successful TOC consulting firm based in Sydney, Australia.

Andrew is a certified International TOC practitioner (TOCICO), Jonah and certified TOC for Education trainer.

With over 16 years of successful TOC implementations Andrew was struck by the sheer impact the improvements had on individual peoples lives. Having taught and used the TOC logical thinking tools extensively in business settings, he became aware during a TOC conference of a parallel organisation doing the same for education aimed at children. In 2013 Andrew approached Kathy Suerken, International President of TOCfE – and soon after established TOCfE Australia – country # 24 in the ever expanding world of TOCfE.

Andrew brings a wealth of experience in helping others find win-win solutions for their conflicts and is expert in the TOC Socratic teaching process used in teaching all the TOC logical Thinking Tools especially the Conflict Cloud.



Class Curriculum



Frequently Asked Questions


When does the course start ?
This course will start on May 8th, 2017 and end on May 19th, 2017
How long do I have access to the course?
You will have access for the duration of the course.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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